Privacy Policy
Introduction
orevantilox ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website orevantilox.com or use our financial management communication services.
We operate in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and other applicable Australian privacy laws. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We collect different types of information depending on how you interact with our services. Here's what we typically gather:
Personal Information You Provide
When you register for our services, contact us, or participate in our programs, you might share:
- Full name and contact details (email address, phone number, mailing address)
- Professional information (job title, company name, industry sector)
- Educational background and qualifications
- Financial management experience and areas of interest
- Payment information for course registrations
- Communication preferences and feedback
Automatically Collected Information
Our systems automatically collect certain technical data when you visit our website:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on each page
- Referring website addresses
- Cookies and similar tracking technologies
How We Use Your Information
We use your personal information for specific purposes related to providing and improving our educational services. Here's how we put your data to work:
- Service Delivery: Processing your enrolments, providing access to educational materials, and managing your account
- Communication: Sending course updates, responding to inquiries, and sharing relevant educational opportunities
- Improvement: Analysing usage patterns to enhance our content and user experience
- Legal Compliance: Meeting our obligations under Australian law and maintaining proper records
- Security: Protecting against fraud, unauthorised access, and other security threats
- Marketing: Sharing information about new courses and services that might interest you (with your consent)
Data Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share your data in these specific situations:
| Recipient Type | Purpose | Examples |
|---|---|---|
| Service Providers | Operating our platform and delivering services | Payment processors, hosting services, email platforms |
| Professional Advisors | Legal, accounting, and business consultation | Lawyers, accountants, auditors |
| Government Authorities | Legal compliance and regulatory requirements | Tax authorities, regulatory bodies |
| Business Partners | Delivering co-branded educational programs | Guest instructors, certification bodies |
All third parties we work with are required to maintain appropriate security measures and use your information only for the purposes we specify.
Your Rights Under Australian Privacy Law
The Privacy Act 1988 gives you several important rights regarding your personal information. You can exercise these rights by contacting us directly:
Access and Correction
You have the right to request access to the personal information we hold about you. If you find any inaccuracies, you can ask us to correct them. We'll respond to your request within 30 days and provide access unless there's a valid legal reason not to.
Withdrawal of Consent
Where we're processing your information based on consent (such as marketing communications), you can withdraw that consent at any time. Just click the unsubscribe link in our emails or contact us directly.
Complaints
If you believe we've mishandled your personal information, you can lodge a complaint with us. We'll investigate and respond within 30 days. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
Data Security and Protection
We take protecting your information seriously and have implemented multiple layers of security:
- Encryption of data in transit and at rest using industry-standard protocols
- Regular security assessments and vulnerability testing
- Access controls limiting who can view your information internally
- Secure backup systems with geographic redundancy
- Staff training on privacy and data protection practices
- Incident response procedures for potential data breaches
While we implement robust security measures, no system is completely immune to threats. We encourage you to use strong passwords and keep your login credentials confidential.
Data Retention
We keep your personal information only as long as necessary for the purposes outlined in this policy or as required by Australian law. Here's our general approach:
Active Accounts: We retain your information while your account is active and you're using our services.
Inactive Accounts: If you haven't logged in for 24 months, we'll send you a notification before archiving your account. Archived accounts are deleted after an additional 12 months unless you reactivate them.
Legal Requirements: Some information must be retained for specific periods under Australian tax and business records legislation. Financial records are typically kept for seven years.
Marketing Data: If you unsubscribe from marketing communications, we'll remove you from those lists immediately but may retain a suppression record to ensure we don't accidentally contact you again.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience and understand how our services are used. We're transparent about what we collect:
- Essential Cookies: Required for basic website functionality like logging in and accessing secure areas
- Performance Cookies: Help us understand which pages are most popular and how visitors navigate our site
- Functional Cookies: Remember your preferences and settings
- Analytics Tools: We use analytics services to track website usage patterns and improve our content
You can control cookie settings through your browser preferences. Keep in mind that disabling certain cookies might affect website functionality.
International Data Transfers
Your personal information is primarily stored on servers located in Australia. However, some of our service providers operate internationally, which means your data might be processed or stored outside Australia.
When we transfer data internationally, we ensure appropriate safeguards are in place, such as:
- Using service providers in countries with substantially similar privacy protections to Australia
- Implementing contractual clauses that require overseas recipients to protect your information
- Ensuring compliance with APP 8, which governs cross-border disclosure of personal information
Children's Privacy
Our services are designed for professionals and adult learners. We don't knowingly collect personal information from individuals under 18 years of age. If we become aware that we've inadvertently collected information from someone under 18, we'll delete it promptly.
If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We review and update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through:
- A prominent notice on our website
- Email notification to registered users
- Updated "Last Updated" date at the top of this policy
We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
Third-Party Websites
Our website may contain links to external sites operated by third parties. We're not responsible for the privacy practices of these external sites. When you click on a third-party link, you're leaving our website and should review that site's privacy policy before providing any personal information.
Questions or Concerns?
If you have questions about this Privacy Policy or how we handle your personal information, we're here to help.
Address: John Flynn Private Hospital, Tugun QLD 4224, Australia
Phone: +61 401 395 361
Email: support@orevantilox.com
For complaints about privacy breaches, you can also contact the Office of the Australian Information Commissioner at www.oaic.gov.au or call 1300 363 992.